PRIVACY POLICY


Last updated: 02/08/2021

This Privacy Policy (the "Policy") aims to formalize our commitment regarding the privacy of users of the website www.lesfrenchtwins.com (the "Site") operated by Amen.

This Policy and the Site's Terms and Conditions form a single contractual whole. All capitalized terms not defined in this Policy are defined in the Terms and Conditions available here: Terms of Sale.

As part of making our Site available, we process your personal data in compliance with the General Data Protection Regulation 2016/679 of April 27, 2016 ("GDPR") and under the conditions set out below.

Personal data means any information relating to an identified or identifiable natural person. We collect and process personal data solely as part of providing our Services or communicating about these Services, in strict compliance with the GDPR.

We only collect personal data that is adequate, relevant and limited to what is necessary in relation to the purposes for which it is processed. Therefore, you will never be asked to provide personal data considered "sensitive", such as your racial or ethnic origins, political, philosophical or religious opinions.

By registering on the Site, you authorize us to process your personal data in accordance with this Policy. If you do not accept the terms of this Policy, please refrain from using the Site and the Services.

  1. When do we collect your personal data and what data is collected?

We may collect and store your personal data, in particular when you:

    • browse the Site
  • [Actions on the Site or Services that trigger the collection of personal data. Examples: account creation, online payment, etc.]
    •
    • contact us.

    We use your personal data to enable the implementation and management of the Site's Services and to respond to your specific requests. We also use your personal data to operate and improve our Services, our Site and our approach. This information is used solely by us and allows us to better adapt our Services to your expectations.

    If you decided to receive emails and messages from us when creating your Account, you will then receive electronic and text messages about our products and promotions. We will then use the personal data you provided when registering. You can unsubscribe from these mailings at any time.

    1.1 Browsing the Site

    Connection data. Each time you connect to our Site, we collect personal data such as, in particular, your IP address and the MAC address of your computer, the date and time of connection, as well as information about the browser you use.

    Browsing data. We also collect information that identifies how you access the Site, which pages you view and for how long. In this context, we may use cookies as specified in paragraph 6 below.

    1.2 Creating an Account

    Access to some of our Services requires prior creation of an Account. In accordance with the Terms and Conditions, you will be asked to provide a certain amount of personal data when creating your Account, including your first and last name, postal address, email address and phone number.

    1.3 Payment

    Some of the available Services are paid. To this end, you agree that we may use external service providers who may collect personal data in order to ensure the proper functioning of credit card and other payment processing services and, where applicable, delivery of products or services.

    To pay for your purchase, you must provide your billing information as well as your payment details, including your credit card number, expiration date, security code and cardholder name in case of credit card payment.

    You may also be asked to provide the name of your telecom operator, your mobile phone model and a valid mobile number in order to provide purchase instructions directly through your mobile phone.

    We retain the details of your payments, as well as the details of the purchases you make. The transaction details are stored either in our systems or with the external provider. This retention is carried out for internal purposes, including accounting, compliance and legal purposes, in accordance with paragraph 5 of this Policy.

    1.4 Newsletter Subscription

    When creating your Account, you may give your prior consent to receive our newsletters regarding news, new products, services and promotions, as part of the Services.

    You can also consent directly to receiving our newsletters by entering your email address in the places provided on the Site.

    In any case, you have the right to withdraw your consent to receive such newsletters at any time and free of charge under the conditions provided in paragraph 6 of this Policy.

    1.5 Contacts

    In order to follow up on the requests you may make to our Customer Service and to confirm the information about you, we may use your first name, last name, email address and phone number.

    1. How do we protect your personal data?

    We have implemented technical and organizational security measures to ensure the security, integrity and confidentiality of all your personal data, in order to prevent it from being distorted, damaged or accessed by unauthorized third parties. We ensure an appropriate level of security, taking into account the state of knowledge, the cost of implementation and the nature, scope, context and purposes of the processing as well as the risks and their probability.

    However, it is specified that as no security measure is infallible, we are not able to guarantee absolute security to your personal data.

    Furthermore, it is your responsibility to ensure the confidentiality of the password that allows you to access your Account. Do not share this information with anyone. If you share your computer, do not forget to log out before leaving a Service.

    1. When do we share your personal data?

    3.1 Sharing your personal data with third parties

    When browsing the Site, your personal data may be transmitted to external service providers. These third parties provide a service on our behalf and in our name in order to enable the proper functioning of credit card payments and other Services.

    Personal data may be transferred to countries outside the European Union (such as the United States) for the purpose of [Purpose of transfers carried out].

    In accordance with the GDPR, all transfers of personal data to a country located outside the European Union and/or not offering a level of protection considered adequate by the European Commission have been the subject of cross-border data flow agreements compliant with the standard contractual clauses issued by the European Commission.

    Other transfers of personal data to the United States are governed by the E.U.-U.S. PRIVACY SHIELD: click here for more information.

    Except where a third party asks you to accept a privacy policy and terms of use specific to them, the third-party companies that have received your personal data have agreed to process your personal data solely for the implementation of our Services.

    We will never share, without having obtained your prior consent, your personal data with third-party companies for marketing and/or commercial purposes.

    3.2 Sharing with the authorities

    We may be required to disclose your personal data to administrative or judicial authorities when their disclosure is necessary for the identification, apprehension or prosecution of any individual likely to harm our rights, those of any other user or a third party. We may also be legally required to disclose your personal data and cannot in this case oppose it.

    1. How long do we keep your personal data?

    We will keep your personal data only for the duration of your registration on the Site in order to ensure your identification when connecting to your Account and to enable the provision of the Services.

    Thus, if you proceed to unsubscribe from the Site, your personal data will be deleted and only kept in archive form for the purpose of establishing proof of a right or contract.

    In any case, we will retain your personal data for a period not exceeding that necessary in relation to the purposes for which it is processed, in accordance with the uses set out in this Policy and in compliance with laws and regulations.

    1. Cookies: how do we use them?

    5.1 What is a cookie?

    A cookie is a text file likely to be deposited in a terminal during the consultation of an online service with browsing software. A cookie file allows its issuer, during its validity period, to recognize the relevant terminal each time that terminal accesses digital content containing cookies from the same issuer.

    In any case, cookies placed on your browsing terminal with your consent are destroyed 13 months after their placement on your terminal.

    5.2 What are the cookies issued on our Site used for?

    The cookies we issue allow us to:

    • establish statistics and volumes of attendance and use of the various elements of our Site (sections and content visited, journeys), allowing us to improve the interest and ergonomics of the Site and, where applicable, our products and services;
    • adapt the presentation of our Site to the display preferences of your terminal (language used, display resolution, operating system used, etc.) during your visits to our Site, depending on the hardware and viewing or reading software your terminal includes;
    • remember information about a form you have completed on our Site (registration or access to your account) or about products, services or information you have chosen on our Site (subscribed service, content of an order basket, etc.);
    • allow you to access reserved and personal areas of our Site, such as your Account, thanks to identifiers or data you may have previously entrusted to us and to implement security measures, for example when you are asked to log in again to content or a service after a certain period of time.

    When browsing the Site, cookies from social networks may be generated, in particular through share buttons that collect personal data.

    During your first visit to the Site, a cookies banner will appear on the home page. A clickable link allows you to find out more about the purpose and operation of cookies and refers to this Policy. Continuing to browse to another page of the site or selecting an element of the Site (in particular: image, text, link, etc.) constitutes your acceptance of the placement of the cookies targeted on your computer.

    5.3 How can you control the cookies used?

    You can at any time configure your browsing software so that cookies are saved on your terminal or, conversely, that they are rejected (either systematically or according to their issuer). You can also configure your browsing software so that the acceptance or refusal of cookies is offered to you on a case-by-case basis, before a cookie can be saved on your terminal.

    Warning: any setting is likely to modify your Internet browsing and your conditions of access to certain services requiring the use of cookies. We decline all responsibility for the consequences related to the degraded operation of our services resulting from the impossibility of recording or consulting the cookies necessary for their operation and that you would have refused or deleted. This would be the case if you tried to access our content or services that require you to identify yourself. This would also be the case when we (or our providers) could not recognize, for technical compatibility purposes, the type of browser used by your terminal, its language and display settings or the country from which your terminal appears to be connected to the Internet.

    5.4 How to configure your browsing software?

    For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your cookie preferences. You will find below information concerning the main browsers.

    Internet Explorer / Edge

    In Internet Explorer, click the Tools button, then click Internet Options.
    On the General tab, under Browsing history, click Settings.
    Click the View files button.

    Firefox

    • Go to the browser's Tools tab then select the Options menu
    • In the window that appears, choose Privacy and click Show cookies

    Safari

    • Access Settings via the browser menu (Safari > Preferences)
    • Click Privacy.

    Google Chrome

    • Access Settings via the button to the right of the URL bar or via the browser menu (Chrome > Preferences).
    • Select Advanced Settings
    • Click Content Settings then Cookies.

    To obtain more information about cookies, you can consult the CNIL website.

    1. What are your rights?

    You alone have communicated the data in our possession, through the Site. You have rights regarding your personal data. In accordance with the regulations on the protection of personal data, in particular articles 15 to 22 of the GDPR, and after having justified your identity, you have the right to ask us for access to your personal data, the rectification or erasure of it.

    In addition, within the limits set by law, you also have the right to object to processing, to limit it, to decide on the post-mortem fate of your data, to withdraw your consent at any time and the right to portability of the personal data provided.

    You can contact our Services to exercise your rights at the following email address: office@lesfrenchtwins.com

    You can also unsubscribe from our newsletter at any time by clicking the link that allows unsubscribing at the bottom of each email. You can also unsubscribe by sending a message to the following address: office@lesfrenchtwins.com

    1. Can we modify the Policy?

    We reserve the right to modify the Policy at any time. You are therefore advised to consult it regularly. In case of modification, we will publish these changes on this page and in places that we deem appropriate depending on the subject and importance of the changes made.

    Your use of the Site after any modification means that you accept these modifications. If you do not accept certain substantial modifications made to this Policy, you must stop using the Site.

    1. The French Data Protection Authority ("CNIL")

    [In case of declarations to the CNIL made prior to the entry into force of the GDPR]
    We have completed the preliminary formalities required by the French Data Protection Act with the CNIL. The collection and computer processing of nominative data has been the subject of a simplified declaration no. [CNIL declaration no.].

    We remind you that you can contact the CNIL directly on the CNIL website or by mail at the following address: Commission Nationale de l'Informatique et des Libertés (CNIL), 3 Place de Fontenoy · TSA 80715, 75334 PARIS CEDEX 07.